Your privacy matters to us. This Privacy Policy explains how ph365.ph collects, uses, stores, and protects your personal information in accordance with Philippine data protection law.
A plain-language overview of how ph365.ph handles your data — full details are in the policy below
All personal data collected by ph365.ph is stored on encrypted, access-controlled servers. We apply industry-standard security protocols including TLS encryption and regular security audits to protect your information from unauthorized access.
ph365.ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve our platform and to comply with our legal obligations under Philippine law.
As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data. ph365.ph is committed to honoring these rights promptly.
ph365.ph uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage your cookie preferences through your browser settings at any time.
ph365.ph aligns its data processing practices with the guidelines issued by the National Privacy Commission (NPC) of the Philippines. We maintain a registered Data Protection Officer (DPO) and conduct regular privacy impact assessments.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, ph365.ph will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
ph365.ph ("the Platform," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use our online gaming platform at ph365ph.club. This Privacy Policy ("Policy") describes how ph365.ph collects, processes, stores, shares, and protects personal information in connection with your use of our website, games, and related services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). By registering an account or using the ph365.ph platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the agreement between you and ph365.ph.
Note: If you do not agree with any part of this Privacy Policy, you should not register an account or use the ph365.ph platform. Continued use of the platform constitutes acceptance of this Policy.
For the purposes of the Philippine Data Privacy Act of 2012, ph365.ph acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the ph365.ph platform.
ph365.ph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 16 of this Policy.
Where ph365.ph engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, and analytics platforms — those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to process personal data only in accordance with ph365.ph's instructions and applicable law.
ph365.ph collects the following categories of personal data in connection with the operation of our platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, DOB, ID documents | KYC verification, age check, account management |
| Contact Data | Email, mobile number, address | Account communications, support, notifications |
| Financial Data | GCash number, bank account, transaction history | Payment processing, AML compliance, fraud prevention |
| Gaming Data | Bets, game logs, session history | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device ID, cookies | Security, fraud detection, platform analytics |
ph365.ph collects personal data through the following means:
We collect personal data that you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or update your account settings. You are responsible for ensuring that the information you provide is accurate and up to date.
When you access and use the ph365.ph platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device information, browser type, pages visited, games played, and session duration. This data is collected to ensure the security and proper functioning of the platform and to improve the user experience.
ph365.ph may receive personal data about you from third-party sources in the following circumstances:
ph365.ph uses the personal data we collect for the following purposes:
With your consent, ph365.ph may use your contact information to send you promotional offers, bonus notifications, and updates about new games and features. You may withdraw your consent to marketing communications at any time by updating your account notification preferences or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
ph365.ph uses aggregated and anonymized data to analyze platform usage patterns, improve game offerings, optimize the user interface, and develop new features. Where analytics involve personal data, we ensure appropriate safeguards are in place.
ph365.ph processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
Where ph365.ph relies on legitimate interests as the legal basis for processing, you have the right to object to that processing. Please contact our Data Protection Officer if you wish to exercise this right.
ph365.ph does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include:
ph365.ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, or courts where we are legally required or permitted to do so. Such disclosures are made only to the extent required by applicable law.
In the event of a merger, acquisition, restructuring, or sale of all or part of ph365.ph's business, personal data held by ph365.ph may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect, where required by law.
ph365.ph may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our Data Protection Officer.
ph365.ph primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to recipients located outside the Philippines — for example, to cloud infrastructure providers or game software licensors — ph365.ph ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. You may request information about the specific safeguards applicable to any international transfer of your personal data by contacting our Data Protection Officer.
ph365.ph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR regulations, AML/CTF requirements |
| Financial transaction records | 10 years from transaction date | Philippine AMLA requirements |
| Gaming activity logs | 5 years from session date | PAGCOR regulations, dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interests, legal claims |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation to demonstrate consent |
| Technical and device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with ph365.ph's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for analytical purposes as it no longer constitutes personal data.
ph365.ph uses cookies and similar tracking technologies on our platform. A cookie is a small text file placed on your device when you visit a website. Cookies help us recognize your device, remember your preferences, keep you logged in, and analyze how our platform is used.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph365.ph platform. Instructions for managing cookies are available in the help documentation of your browser. Disabling strictly necessary cookies will prevent you from using the platform.
ph365.ph does not use cookies to collect sensitive personal information such as financial data or government ID numbers. All sensitive data is collected through secure, encrypted form submissions only.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph365.ph:
To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 16. We will respond to all verified requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
Some rights are subject to limitations under Philippine law. For example, we may be unable to delete certain data that we are legally required to retain under PAGCOR regulations or the Anti-Money Laundering Act.
The ph365.ph platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. ph365.ph does not knowingly collect personal data from individuals under the age of 21.
If ph365.ph discovers or has reason to believe that a registered account belongs to an individual under 21 years of age, we will immediately suspend the account, delete the associated personal data to the extent permitted by law, and report the matter to PAGCOR as required. Any funds associated with an underage account will be handled in accordance with PAGCOR's guidelines.
If you are a parent or guardian and believe that your child under 21 has registered an account on ph365.ph, please contact our Data Protection Officer immediately using the contact details in Section 16.
21+ Only: Gambling is strictly prohibited for persons under 21 years of age under Philippine law. Gambling is addictive. Know when to stop.
ph365.ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While ph365.ph takes all reasonable steps to protect your personal data, no security system is completely impenetrable. You are responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, please contact our support team immediately.
The ph365.ph platform may contain references to third-party services such as payment providers. Please note that ph365.ph does not control the privacy practices of third-party services and is not responsible for their privacy policies or data handling practices. We encourage you to review the privacy policies of any third-party services you use in connection with your ph365.ph account, including your GCash or PayMaya provider and your bank.
ph365.ph's Privacy Policy applies solely to personal data collected and processed by ph365.ph in connection with the operation of the ph365.ph platform. It does not apply to data collected by third-party payment processors or other external services, even where those services are accessed in connection with your use of ph365.ph.
ph365.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR regulations. Where changes are material, we will provide reasonable advance notice to registered players via email or a prominent notice on the ph365.ph platform.
The date of the most recent revision to this Policy is indicated at the top of this page. We recommend that you review this Policy periodically to stay informed of how ph365.ph protects your personal data. Your continued use of the ph365.ph platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph365.ph, please contact our Data Protection Officer through the following channels:
Our Data Protection Officer is based in the Philippines and is available to assist players from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other areas across the country. We aim to acknowledge all privacy-related inquiries within two (2) business days and to provide a substantive response within fifteen (15) business days.
If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
ph365.ph is committed to resolving all privacy concerns fairly and transparently. Your trust is important to us, and we take every data privacy inquiry seriously.
Your data is protected under Philippine law and our strict privacy standards. Join thousands of Filipino players enjoying live casino, slots, bingo, and more — with the peace of mind that your personal information is safe.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.